JAIN SWASTHYA BIMA YOJANA RENEWAL / NEW POLICY (2020-2021 )
PARTNERS for JIO MEDICLAIM POLICY
Insurance Company: Universal Sompo General insurance Co. Ltd.
TPA: Ericson Insurance TPA Pvt. Ltd.
Insurance Brokers: Edelweiss Gallagher Insurance Brokers Ltd
Wellness Partner – Wockhardt Hospitals, Metropolis, Med life, RG Urology & Laparoscopy Hospital,Apollo Pharmacy, Infigo Eye Care Hospital, IGENETIC DIAGNOSTICS
1. MISUNDERSTANDINGS AND MYTHS OF JIO HEALTH PLAN
Will my policy divided in to 2 insurance company ?
- NO
JIO is an Insurance Company?
- No. JIO is not an insurance company and does not give any type of insurance policy. JIO is the Group Manager of this policy. JIO has only played the role of negotiator for benefit of its Shravak/ Shravika Members
Who manages the Insurance Policy ?
The Policy is serviced by the following three entities:
Insurance Brokers (Like Prudent, Alliance, Almonds, Edelweiss, etc.) Insurance brokers are the mediators and communicator between JIO and Insurance Company to receive best terms. The responsibility of compiling the enrolment data, getting the policy endorsed, overview on claims process and resolving the queries of members is to be executed by the Insurance brokers. The Insurance brokers are the working hand of JIO for overall assistance for Group Policies.
Insurance Company (Like Govt. companies - National Insurance, Oriental Insurance & Pvt. Companies - ICICI Lombard, Star Health, Aditya Birla, Universal Sompo, etc.) The Mediclaim policy is issued by the government approved Insurance Companies under the regulation of IRDA. Means, the premium collected from members is transferred to the Insurance Company. The Insurance company bears the risks of the policy and pays claims to the members as per terms of the policy.
Third Party Administrators - TPA (Like Paramount, Vipul TPA, IL Health Care, Vidal, Health India,etc)
The TPA's are appointed by the Insurance Companies for issuing members Medi-claim card, communicate terms to policy holders, prepare panel of hospitals for cashless, receiving claim documents, evaluating the documents and sanctioning the claim amount.
Is JIO is making profits from the policies?
NO
JIO is not a profit making organization and is formed with a noble objective of serving its Shravak / Shravika members as well as society at large. Under the medical insurance scheme, the premiums are collected individually from the members and then full amount is transferred as a group premium to the insurance company. In-fact, Gurudev has inspired several Jain Shravaks to donate partly towards the premiums for members of their respective Samaj / Gnyati, who are financially troubled. Hence the health security could be availed by members of their Samaj at further discounted premiums. This will immensely help such families to face the additional financial burden of medical expenses, if any.
Is the Enrolment process very complex?
NO
The enrolment process requires registering accurate details of the member and their family so that they do not face any trouble during the full year or at time of claim. The forms have been designed in a way to get the important details only and no un-necessary details are to filled.
Whether any person are available for help during enrolment or at the time of claim like Insurance Agents ?
JIO has not appointed/authorized any retail agents for selling / marketing its policies. When the enrolment for policy is started, JIO chapters and volunteers across India assist in the policy and enrolment process and spreading information of policy. Because of the dedicated service of its volunteers, JIO has been able to reach huge number of Shravaks across India easily, without additional cost of hiring huge number of professionals.
And at the time of claim, members can take help / advice from helpline number of the insurance company. Alternatively, the members can also take help from any insurance agent because the process of claim is same as retail insurance policies.
Why so much importance is given to online process which may be difficult for a common man ?
JIO has pioneered in adopting to the latest technologies and online tool for your convenience and better service. The online enrolment process has the following major advantages:
The data entry and processing time is saved.
Accuracy of the data entered. This will also help in hassle free claims to the members.
Enrol anytime from anywhere
Immediate confirmation of enrolment completion.
Why JIO JAC number is compulsory?
JIO JAC is required not only for group Mediclaim but also for other JIO schemes. JIO introduced the Jain Advantage Card (JAC) as a comprehensive scheme for benefit of its members through bulk buying.
JIO JAC is a unique and permanent identification for availing benefits of various schemes launched by JIO. Members can easily participate in the programs of JIO without having to provide various details every time.
JAC members can also connect with fellow Shravaks and take full advantage of the JIO Global network.
Why does the policy coverage starts very late after payment of insurance premium to JIO?
JIO Group Policy is negotiated with Insurance Company for the Best TERMS and Lowest PREMIUM based on a commitment of certain Minimum NUMBERS of enrollment.
For enrolling the members, messages are sent to Shravaks residing all over India. An enrolment window period is kept open for members to fill forms and make premium payment.
In case the numbers fall short of the minimum target, then the enrolment period is extended for few days. After the closure of enrolment period, a list is compiled for all the forms received and payments are reconciled. Any errors found at the stage of validation and verification are corrected by contacting the members.
JIO pays the insurance premium to the Insurance Company through a single payment for all the members together for commencing policy. Upon payment, the Insurance cover period starts on common date for all the members. A single group policy document is issued in the name of JIO with the list of enrolled members and their families. On the basis of this TPA's issue Health Cards to all members with unique enrolment number for taking benefits of the policy.
The above process takes lot of time and efforts, hence the commencement of policy is after necessary period from the date of payment.
Why the Claims process is complex?
The process of filing claims for Cashless or Reimbursement with the Insurance Company is the same for JIO policy like any other retail mediclaim policies and in accordance with IRDA guidelines. In-fact, the norms for intimation of claim and the period for submitting claim documents after discharge are more beneficial in JIO Policy.
Whether insurance companies wrongly make huge deductions in JIO policy?
The deductions from claims are as per the terms of the policy and no ad-hoc deductions are made by the TPA or Insurance Company. The TPA and insurance company are bound by the guidelines of Insurance Regulatory & Development Authority.
However, in case any claims are wrongly deducted or disallowed, then the members can approach grievance department of Insurance company or Ombudsman department of IRDA. These actions are within the rights of every policy holder.
Whether JIO is responsible for answering queries on claims disbursal and deductions?
As clarified above, JIO is neither the Insurance Broker / Agent to the policy nor the company undertaking the insurance. JIO has played a role of Group Leader to the policy issuance. All the queries regarding the claims process, status of claims, reasons of deductions from claim etc., are handled by the concerned Insurance Company.
In cases, where the grievances of the policy members remain unresolved by the Insurance Company, the members can escalate such urgent / important issues with the Broking Company or JIO officials. JIO in turn will take up these issues with the concerned authorities through brokers. However the claims will be decided on merits of the case and within the terms of the policy.
Why has JIO not kept its word at the time of renewal by Increasing Insurance premiums and altering certain terms like amount capping on specific treatments and Co-pays on pre-existing diseases?
The 1st phase of policy saw an overwhelming response due to unbelievably low premiums and attractive benefits which are not available in any other policies. The biggest benefit of the policy was to cover elder members and members who were already ill. Due to such extra ordinary benefits, our Shravak families received a claim of almost 350% over the premiums paid. As a result of the heavy claim ratio, the renewal premiums were bound to be increased extensively by the Insurance Companies.
However it was necessary for JIO to keep the premium low and also provide suitable terms to members who have not lodged any claim. It is also necessary that group policy has a good share of healthy families to keep the claim ratio balanced along-with affordable premiums year after year. This will help to serve more number of needy and sick people with stable premium year after year. Accordingly JIO had renegotiated the terms of policy with insurance company and achieved a group policy with balanced terms and appropriate premiums which were still better than the market rates.
The JIO Mediclaim policy still continues to be hugely beneficial to the middle class families and the senior citizens who otherwise were not able to take benefit out of medical insurance.
Why do Insurance Companies, brokers or TPA change at time of each renewal?
Each phase of policy had been negotiated with different insurance companies and the Best offer with maximum benefits and lowest premiums has been selected. The brokers and TPA change accordingly.
When do the new phase are introduced and how will the Shravaks be informed about the same?
The introduction of new phases is not as per a planned schedule. JIO receives proposals from different insurance companies and if JIO is convinced about the suitability of the terms, the new phase will be announced through SMS, e-mails and website to all JIO JAC members.
Why there are no proper contact details for call or email for filing grievances? Why No one answers the call or proper answers are not received from helpline?
The responsibility for coordination of enrolment and claims has been assigned to the brokers by JIO. The brokers are required to maintain appropriate number of contact points in the form of helpline numbers and email id for helping members and resolving their queries.
For any help or assistance at the time of enrolment the members can contact the brokers helpline numbers.Toll Free Number : 180030103360
jiointimation@ericsontpa.com & Toll Free No :1800222034
Whether the policy is a temporary affair or will continue for several years to come?
The JIO group policy is NOT a temporary affair and will continue in future like all other insurance policies.
However, as discussed earlier, the terms of the policies and the premiums are subject to change at the time of each renewal based on previous year experience & analysis.
JIO group Mediclaim policy was started with a noble vision of giving financial security in medical emergency to all the Shravak / Shravika families. Therefore JIO will never think about discontinuing the scheme.
DELAY & STATUS OF PHASE 7 Renewal
Why was the commencement of Phase – 7 renewal delayed?
As everyone is aware that before any group policy is incepted or renewed, there are few steps to be executed which are as follows.
The important point :
For Renewal is that the same insurance company or some other should get ready to renew, But due to high claim ratio insurance companies refused to renew, so many a times the delay occur.
Various levels of negotiations with the Insurance Companies through insurance brokers.
Drafting of MOU for terms with the insurance company
Intimation of the policy terms to the members
Collection of premium by JIO from members
Sending detailed list of members with amounts of coverage by JIO to Insurance Company
Issue of payment for Premium by JIO to Insurance Company
Commencement of Group Insurance Policy.
How is the premium calculated for group policy?
If a group policy is issued for the first time then the general claim ratio of individual policies is considered. Further the fact that the company receives huge number of policy holders at one time, the reduced advertisement costs can be passed on by way of discount on premium.
For renewal of group policy, the premiums are decided on the basis of past claim ratio, age composition of the policy holders, types of claims made earlier and assumptions made for future claims.
What are the changes in the revised terms of policy?
Most of the policy benefits of earlier JIO Mediclaim policy have been retained.
Any person can not be covered in multiple family policy. If found enroled in more than one fmily, claim will be paid on anyone family floater policy only during whole year.
Co-pay will Not apply on sub limit / Inner Limit Claims, Compulsory deduction of Rs 5000 in each claim will be deducted, even in capped ailment subject to their capping is Rs.50,000/- or above.
What is the procedure for renewal?
A member is required to visit the designated website for renewal and login with JIO JAC ID. The details of proposer, family members will be reflected for last year Existing Members Only. The member is required to confirm the complete details before proceeding. The member can also read the detailed terms and conditions of the new policy. On acceptance of the terms of the policy the member can make payment of premium and complete the process.
Whether Physical Submission of forms is allowed?
Physical forms will not be accepted at all for the renewal of policy. All the information has to be provided online .
What are the options for making payment of premium amount?
The members can choose to make payment of premium amount only from following options
Online payment through credit / debit card or net banking
Payment gateway Convenience fees
- 1.7 % for Net banking,
- 1.1 % for debit card
- 1.1 % for UPI,
- 1.75 % for credit card
- 2.2 % for Cash Card,
- 2 % for OLA money
Easy instalment facility is available by Ease buzz on RBL Bank, Axis Bank, Standard Chartered Bank, Kotak Bank, IndusInd Bank, HSBC Bank
If a member is not aware about the online process or the working on internet and computers, how will they be able to renew?
In this age of digitization, internet and computer facility is easily available. The members who are not very conversant with use of computers are advised to approach young members in their family for help in completing the online process.
TERMS, CONDITIONS & PROCEDURE for this New Plan
Can I opt individual policy in JIO Mediclaim Renewals?
Yes.
INDIVIDUAL POLICY with Sum Insured of Rs.2 Lacs can only be opted by any member who is alone and without any living members in his family as per family definition(Widow/Widower). Member has to be below age of completed 45 yrs. Only
Can I opt Family Floater policy in JIO Mediclaim Renewals?
Yes.
This is an insurance scheme where a family can opt for an insurance plan for Rs.2, 6 & 10 Lac against Mediclaim for Self + Spouse + 4 Unmarried, Dependent Children up to 25 years of Age and Parents or parents in-laws (Jain only) this policy includes personal accident cover for a sum of Rs.5 Lac for Proposer.
I am a Jain but my wife is not a Jain? Can I insure my wife?
Under the family floater policy you can cover your wife as long as the proposer is Jain and because now she is a part of the Jain family.
If I have only 3 members in my family can I buy a Family Floater Policy?
Family Floater Policy is available for family size ranging between 2 to 8 members i.e. Proposer + Spouse + 4 Unmarried, Dependent Children up to 25 years of Age + Parents/or Parents or Laws (jain only) up to 85 years
Can I and my brother / sister cover our parents under our individual family floater schemes?
Yes you can but any person can’t be covered more than once under whole group in JIO Policy. If declared more than once, benefit would be payable under one Sum Insured only
We are two brothers & we have two different policies, Can we enrol our Parents in both policies?
No. One person can be covered only once in a JIO policy.
Can I take my married daughter in policy?
No. As she is now not part of your family.
Can a member above age of 45 years take individual policy of Rs.2 lac?
No. Individuals above the Age of 45 would compulsory need to buy a floater policy of 2 lac/ 6 lacs /10 lacs cover
Is this Applicable on Pan India basis?
Yes this policy is for Pan India, Jain population only.
What if I am or my family member is already suffering from a disease? Can I yet get myself or my family members covered?
Pre-Existing Diseases are covered since day 1, however Co-pay of 25% will be applicable for PRE-EXISTING Ailments and Co pay will not be applied on Cataract & Maternity
In my family few are having Jain certificate but my parents don’t have any proof? Then what I can do?
Please get a confirmation from your Sangh / Gyati that you are a Jain.
What are the major changes in the revised terms of policy?
Co-pay of 25% will be applicable for Pre-existing Ailments / Diseases
No co- pay will applied on Non-PED Cases for Sum Insured of 2 Lacs, 6 Lacs & 10 Lacs
Co pay will not be applied on capped ailments / inner limits including Cataract & Maternity (No Co-pay on sub-limited cases.)
Compulsory deduction of Rs. 5000 will be deducted even in capped ailment listed above subject to their capping is Rs.50,000/- and above.
Reason for including this deductible of Rs 5000 in this policy ?
As we are aware that the JIO Mediclaim Policy is now in its 6th Year. In the past there was huge claim ratio in JIO policy. To Adjust (recover) the additional burden of high claims, the Insurance Company increases the insurance premium every year at the time of renewal.
There was a considerable hike in the JIO Insurance Premium in the previous year. Gurudev and JIO Directors have decided that there should not be any major increase in the renewal premium this year.
To compensate the Insurance Company and make the policy viable considering the high claim ratio, it is decided to introduce additional deduction of Rs. 5000/- on claim amount of Rs.50,000/- and above .
What is the name of Insurance Company?
Universal Sompo General Insurance Co.Ltd
How do I renew?
Please follow the below mentioned steps
Please go on www.jiojac.com/R20
Select “Renewal” Scheme
Read revise Terms & Conditions carefully
Enter JIOJAC ID
Fill your enrolment details
Make payment ONLINE
Can I submit physical form?
You can’t submit Physical Form. The process of enrolment and payment is online only through JIO website.
What are the options for making payment I am not aware of online procedure?
You need to Enrol Online only, however payment can be done via Online through Easebuzz after completing Online Enrolment Procedure.
If I don’t have JIO JAC Id, can I opt for Mediclaim Policy ?
No, JIOJAC ID is compulsory for proposer. Please register online for JIOJAC ID.
What is the premium?
Premium details are available in Salient features section.
Does this scheme have cashless as well as Reimbursement facility?
Yes, cashless facility is available in 6000 Network of hospitals and Member can avail Cashless as well as reimbursement facility. In all case of cashless claims, immediate intimation shall be given to our Call Centre within 48 hours of Hospitalisation. In case of reimbursement claims, immediate intimation shall be given to Call Centre within 48 hours of Hospitalisation.
When will I be eligible for my maternity claim?
For Existing Members, Maternity Benefit is covered from Day 1 up to 2 live children only. However for New Members, Maternity benefit is available after completion of 9 months from the date of enrolment in JIO – Shravak Arogyam scheme. This benefit is not available for Individual Policy Holder with 2 Lakh Individual sum insured.
Are pre & post-natal expenses under Maternity benefits covered?
Covered for the Hospitalization for more than 24 hours within Maternity Limit up to 2 live children only, But Pre & Post Natal expenses on OPD bases are not covered
What shall be the next year premium?
The next year premium will be decided after the end of the policy tenure based on the Claim Experience of the current Policy
Can I have the policy number?
No, you will not get Policy Number. However you will receive Cover Certificate and Health ID card, which you can show in Network Hospitals to avail Cashless Benefit under this Policy.
Do we get no claim bonus if we do not claim in the existing year?
No, as this is a Group scheme you will not get NO Claim Bonus
If my wife is the proposer can she cover her parents?
Yes, only if she is a Jain by birth.
How different is TPA from Insurance Company?
Third Party Administrator (TPA) in Health Insurance Sector servicing all insurance companies. Health Insurance policies for individuals are basic products of Insurance Companies on which TPA adds value and facilitates smooth operation through its value-addition like network of healthcare service providers, medical care standardization, Claims management, Client servicing, expert opinion etc. Thus TPA administers a `healthcare package' for its clients with customized healthcare delivery.
Will location of dependent family matter in availing services under TPA?
No, Location does not affect the operational activities, main member or the dependent member can avail same and equal benefits irrespective of their location. TPA Network of Healthcare Service Providers is across the country. These accredited healthcare providers would assure qualitative healthcare delivery to TPA members.
Will the change in names in between policy period matters?
Yes, According to the Insurance Company the claim will not be settled (unless prior intimation to Insurance company) if there is any alterations in the name, It has to be intimated to your respective Insurance Co. within 15 days on receipt of your cards & requisite Endorsement for the change in name needs to be passed by Insurance co. This has to be done first hand and not only if any claim arises.
Corona Virus Cover
Treatment of COVID-19 is covered under this policy. even though it will be declared as Epidemic and/or Pandemic.
What are the documents required to be submitted to TPA to claim under reimbursement procedure?
Documents that you need to submit for a hospitalization reimbursement claim are:
Original completely filled in Claim form
Covering letter stating your complete address, contact numbers and email address (if available), along with Schedule of Expenses
Copy of the TPA ID card or current policy cover certificate copy and previous years' policy copies(if any)
Original Discharge Card/ Summary
Original hospital final bill
Original numbered receipts for payments made to the hospital
Complete breakup of the hospital bill
All bills for investigations done with the respective Doctor
All bills for medicines supported by relevant prescriptions
Bank Details with Cancel Cheque
You are advised to keep Photo Copy of the entire set of claim documents submitted to us.
TPA or Insurance Company may ask for additional documents (apart from the list shared) as required during the claim process
How to send reimbursement claims?
Under this Policy, You can avail Reimbursement facility and claims can be submitted to Ericson Insurance TPA Pvt. Ltd office at 11-C, Corporate Park, S. T. Road, Chembur, Mumbai - 400071, Maharashtra.through registered post / courier.
What are “NON-MEDICAL EXPENSES"?
Your health insurance policy pays for reasonable and necessary medical expenditure. There are several items that do not classify as medical expenses during hospitalization. These items will not be payable and expenditure towards such items will have to be borne by you.
Can I claim medical expenses incurred before and after a surgery?
You can claim medical expenses incurred 30 days before and 60 days after hospitalization (as specified in your policy), provided they are related to the ailment/treatment for which you were hospitalized. Such expenses are termed as pre and post hospitalization, except for Maternity Claims.
Can I claim my dentist's bills?
No. You can do so only in cases arising from Road Accidents. (FIR Compulsary)
Are all the tests prescribed by the doctor at a hospital reimbursed under the Health Insurance Plan?
Expenses incurred at a hospital or a nursing home for diagnostic purposes such as X-rays, blood analysis, ECG, etc. will be reimbursed if they are consistent with or incidental to the diagnosis and treatment of the ailment for which the policy holder has been hospitalized. In any other scenario, these expenses will not be reimbursed.
Will my claims be reimbursed even if I do not get myself treated at a network hospital?
Yes, you can avail Reimbursement facility.
Is there a minimum time limit for stay within the hospital under the health insurance plan?
Typically, the insured can make a claim if her/his hospitalized stay is for over 24 hours. However, for certain treatments, such as dialysis, chemotherapy, eye surgery, etc. the stay could be less than 24 hours. Day care claims will be processed as per IRDA rule.
What happens when the limit of insurance is exhausted under a Health Insurance Policy?
If the insurance limit i.e. the sum insured is exhausted in a particular year due to large medical expenses, the insurer is not liable to bear/reimburse the insured for any further expenses.
Who will receive the claim amount if the proposer dies at the time of treatment?
The insurance company will insist upon a succession certificate from a court of law for disbursing the claim amount. Alternatively, the insurers can deposit the claim amount in the court for disbursement to the legal heirs of the deceased.
What is the procedure for availing cashless facility?
In case of planned hospitalization, insurers require the first prescription with the details of the case history indicating following details:
Provisional diagnosis or reason for getting admitted in hospital
Proposed date of admission
Approximate expenses
Name of the hospital and consultants
Approximate duration of stay at the hospital
Attached doctor's prescription with admission note
The above documents need to be delivered to the TPA/insurer at least 72 hours before admission.
If I avail of the cashless facility, will the insurance company pay the entire bill at the hospital?
No. From the Bill amount, Non-Medical Expenses will be deduced and if any, Copay, sub limits & Deductible is applicable that will be deducted. Also if the Room Rent limit is more than the eligible limits as per the respective Sum Insured, then all other eligible Medical Expenses will be paid in proportion to eligible Room Rent Category. And the balance amount will have to be borne by the insured if any.
Further Premium FOR Mediclaim & Personal Accident for all family members with wellness pack is inclusive of GST
What are Sub-limits in this policy?
Sum Insured Bracket
|
200,000
|
600,000
|
1,000,000
|
Ailments / Procedures
|
Limits of Insurance Company's Liability Per Person in Rs.
|
Cataract (per eye)
|
15,000
|
24,000
|
25,000
|
Cerebral- vascular Accident
|
120,000
|
220,000
|
280,000
|
Cardiovascular Disease (Including Angiogram limit)
|
120,000
|
220,000
|
280,000
|
Cancer
|
120,000
|
220,000
|
280,000
|
Treatment for breakage of bone including Spine surgery
|
120,000
|
220,000
|
280,000
|
Renal Complication (Including Dialysis limit)
|
120,000
|
220,000
|
280,000
|
Genito Urinary Calculus
|
40,000
|
50,000
|
60,000
|
Dialysis in case of PED cases only
|
35,000
|
45,000
|
50,000
|
Cholecystectomy
|
40,000
|
50,000
|
60,000
|
Hysterectomy
|
40,000
|
50,000
|
60,000
|
Appendectomy
|
40,000
|
50,000
|
60,000
|
Fistula (Anal)
|
30,000
|
40,000
|
45,000
|
Hernia (All types)
|
30000 + Mesh charges
|
40000+ Mesh charges
|
50000+ Mesh charges
|
Anemia (Not for evaluation)
|
50,000
|
50,000
|
50,000
|
Angiogram
|
18,000
|
21,000
|
24,000
|
Joint and Knee Replacement Per Family
|
75,000
|
100,000
|
1,25,000
|
|
|
* Compulsory deduction of Rs. 5000 will be deducted even in capped ailment listed above subject to their capping is Rs.50,000/- and above.
|
Sub-limit is available under Salient features section.
What are Wellness Benefits ?
Wellness Benefit are as follows :
- Medicine Discount (Upto 22%)
- Laboratory Discount (Upto 25%)
- OPD consultation – Dental & Eye Checkups
- Newsletter
- Health Tips
- Doctor on Call
a) Sample claim process
(I) If Claim is PED but falling under Sublimit ailment
- In case of claim relating to PED; but falling in sublimit ailment. Say the hospital bill is Rs. 5 lakhs for the disease CVA which has sublimit of Rs.2,80,000/- (sum insured opted is Rs.10 lacs), the following procedure is adopted :
- First the amount payable to the insured is worked out after adjusting the non-medicals and non-payables, room rent difference if any, proportionate deduction if the insured occupied a room with room rent more than his eligible amount.
Hospital bill
|
Rs. 5.00 lakhs
|
Deductions due to Non-payables
|
Rs. 2.00 lakhs
|
|
Rs. 3.00 lakhs
|
Since the assessed amount is more than the sub-limit of Rs.2,80,000/- the claim amount is restricted to the sub-limit viz. Rs.2,80,000/-. Further Rs.5000/- will be deducted as mentioned above and hence final payable amount will be Rs.2,75,000/-.
(II) If Claim is PED but not falling under any Sublimit ailment
- In case of claim relating to PED; but not falling in any sublimit ailment. Say the hospital bill is Rs. 5 lakhs. (sum insured opted is Rs.10 lacs), the following procedure is adopted :
- First the amount payable to the insured is worked out after adjusting the non-medicals and non-payables, room rent difference if any, proportionate deduction if the insured occupied a room with room rent more than his eligible amount.
Hospital bill
|
Rs. 5.00 lakhs
|
Deductions due to Non-payables
|
Rs. 2.00 lakhs
|
|
Rs. 3.00 lakhs
|
Deduct 25% Co-payment for PED
|
Rs. 75 Thousand
|
|
Rs. 2.25 lakhs
|
- Since the diseases is not falling in any sublimit ailment; If on the contrary the assessed amount after co-pay is Rs.2,25,000/-, the claim payable is Rs.2,25,000/-. Further Rs.5000/- will be deducted as mentioned above and hence final payable amount will be Rs.2,20,000
(iii) If Claim is Non- PED & Not Falling in any sublimit ailment:
- In case of claim is not relating to PED & not falling in any sublimit ailment. Say the hospital bill is Rs. 5 lakhs. (sum insured opted is Rs.10 lacs), the following procedure is adopted :
- First the amount payable to the insured is worked out after adjusting the non-medicals and non-payables, room rent difference if any, proportionate deduction if the insured occupied a room with room rent more than his eligible amount.
Hospital bill
|
Rs. 5.00 lakhs
|
Deductions due to Non-payables
|
Rs. 2.00 lakhs
|
|
Rs. 3.00 lakhs
|
- Since the diseases is NON-PED & not falling in any sublimit ailment; the claim payable is Rs.3,00,000/-. Further Rs.5000/- will be deducted as mentioned above and hence final payable amount will be Rs.2,95,000/-.
Deductible of Rs. 5000 is applicable in each claim above Rs 50,000/-
What happens in case of an Emergency hospitalization where Cashless facility is not authorized to me?
jiointimation@ericsontpa.com & toll free no.1800222034
How a hospital is defined with regards to the health insurance policies?
Any institution established for indoor care and treatment of sickness and/or injuries, which is duly registered and supervised actively by a registered medical practitioner.
OR
Any establishment that satisfies the following criteria can qualify as a hospital:
- with at least 15 patient beds
- With a fully equipped operation theatre of its own if surgical procedures need to be carried out
- Employing fully qualified nursing staff around the clock
- Having fully qualified doctors in charge around the clock Note: For Class 'C' towns, the number of beds relaxed to ten.
What is meant by hospitalization?
An instance where the insured individual is hospitalized for a minimum period of 24 hours can be termed as hospitalization. Specific treatments like dialysis, chemotherapy, radiotherapy, laser eye surgery, dental surgery, etc. when the patient is discharged on the same day are also considered hospitalization under day care as per IRDA guidelines.
Is maternity benefit available under an individual Health Insurance Plan?
No. Maternity benefit is not payable under Individual Health Insurance Plan.
What is my room rent eligibility under both the schemes?
- S.I. Rs.2 Lakhs - Room Rent - 2,500 and ICU capped at 3,500
- S.I. Rs.6 Lakhs - Room Rent - 3,000 and ICU capped at 5,000
- S.I. Rs.10 Lakhs - Room Rent - 4,000 and ICU capped at 5,000
Room rent limit is inclusive of Nursing Charges. If the Insured occupies a room with a room rent limit other than his eligibility as per the insurance policy, then all the other charges shall be limited to the charges applicable for the eligible room rent or actuals, whichever is lower.
What are the age limit restrictions under both the policies?
INDIVIDUAL POLICY with Sum Insured of Rs.2 Lacs can only be opted by any member who is alone and without any living members in his family as per family definition. Member has to be below age of completed 45 yrs. Only
. In case of Family Floater of Rs.6 Lacs & 10 Lacs, below age limit will apply
- For Unmarried, Dependent Children maximum age allowed is 25 years. After completion of 25 years, Child will not be covered in next year
- For Parents / parents in law (jain only) maximum entry age is 85 years, Renewal till LIFETIME
Can one prepare a Jain Certificate?
The Jain certification has to be from Gyati / Samaj / Sang only
What is covered under Personal accident Cover?
Death Benefit is covered under personal accident cover (FIR Compulsary)
What claim documents do I need under a Personal Accident Claim?
CLAIM DOCUMENTS REQUIRED FOR PERSONAL ACCIDENT CLAIM – ALL DOCUMENTS HAVE TO BE DULY ATTESTED / CERTIFIED / NOTARIZED
- Compete Filled Claim Form
- Photocopy Of ID Proof
- Death Certificate
- Post Mortem Report
- Police FIR Copy Compulsary.
- Driving license (if self driving)
- Police Panchnama Copy
- Panchayat Certificate wherever applicable
- Income Proof
- Bank Account Details of Nominee